Resources
Services and Resources in Sydney and NSW
If you require further support finding specialised mental health supports, contact us on 02 7226 0809.
ADDICTION SUPPORTS
Alcohol and Drug Information Service
Free 24/7 hotline offering phone counselling and referrals, NSW-wide
Gambling Help Online
Free 24/7 chat, email, phone support
Catholic Care Family Recovery
Supports families impacted by addiction
Family Drug Support
Supports families impacted by addiction
The Overcomers Place
Free outpatient treatment centre for those overcoming any addiction
CounsellingOnline
Free online drug and alcohol counselling
TRAUMA AND SEXUAL ABUSE
Blue Knot Foundation
National Centre of Excellence for Complex Trauma
NSW Rape Crisis Centre
Counselling for people impacted by sexual and domestic violence
Bravehearts
Information or support relating to child sexual assault.
GRIEF, LOSS AND BEREAVEMENT
Bereavement Counselling Service
Free counselling for bereaved people
Griefline
Phone counselling and support groups
HELPLINES AND WEBSITES
1800 RESPECT
24 hours hotline for people impacted by sexual assault, domestic or family violence
Learn More or call 1800 737 732
Q Life
LGBTI peer support and referral help
Learn More or call 1800 184 527
Health Line
24/7 phone line for medical advice
Learn More or call 1800 022 222
Men’s Line
Telephone and online support, information and referral service for men
Learn More or call 1300 78 99 78
Beyond Blue
Information and support to help everyone in Australia achieve their best possible mental health
Learn More or call 1300 22 4636
Black Dog Institute
Information on symptoms, treatment and prevention of depression and bipolar disorder
Carers Australia
Short-term counselling and emotional and psychological support services for carers
Learn More or call 1800 242 636
Mindspot
Free, anonymous assessment and treatment for adults experiencing stress, anxiety, depression, OCD, PTSD, and chronic pain
Learn More or call 1800 61 44 34
National Alcohol and Other Drug Hotline
A 24/7 free and confidential hotline for anyone affected by alcohol or other drugs
1800 250 015
National Debt Helpline
Free and confidential financial counselling
Learn More or call 1800 007 007
The Butterfly Foundation
For anyone concerned by food or body issues
Learn More or call 1800 33 4673
NSW Crisis Accommodation
CHILDREN AND YOUNG PEOPLE
Kids Helpline
Online and phone counselling service for young people aged 5 to 25
Headspace
For young people who need help with mental health, physical health (including sexual health), alcohol and other drugs or work and study support
Sydney Local Area Health Children’s Counselling
Camperdown, Canterbury, Croydon, Marrickville offices
Learn More or Call 02 9787 0640
Holyoake Family Recovery
Kaleidoscope program for kids impacted by addiction
Special programs for children and young people who may be affected directly or indirectly by their own or a parent’s alcohol or drug use
PARENTING
Parent Line
Free telephone counselling and support service for parents and carers with children aged 0 to 18
Baptist Care Counselling & Family Services
Provides professional counselling and relationship support programs
Uniting Care Counselling & Mediation
Provide a range of services, programs and family-based centres
Relationspace
Family therapy
SUICIDE CONCERNS
Suicide Callback Service
24/7 telephone, video and online counselling for people experiencing suicidal thoughts, or for people caring for someone with suicidal thoughts
Learn More or call 1300 659 467
Lifeline
24/7 crisis support and suicide prevention
BODY IMAGE AND DISORDERED EATING
Welcome to Wellbeing
Supporting people with weight concerns, eating disorders or food concerns
Zest Nutrition
Supporting people with body image, weight concerns, recovery from dieting and eating disorders
LGBTQIA+
ACON
Community health, inclusion and HIV responses
Twenty 10 + Gay and Lesbian Counselling Service
Free counselling for LGBQTI+ people ages 12-25
The Gender Centre
Counselling, groups and education supports for trans and gender-diverse people and their families
RELATIONSHIPS
Relationships Australia
Counselling, dispute resolution, mediation and relationship education programs
You may also be able to access couples and relationship counselling at CatholicCare, Anglicare, BaptistCare, Uniting Care, or ACON for LGBTQIA+ people.
DOMESTIC VIOLENCE
NSW Domestic Violence Line
Counselling and referrals to women experiencing domestic and family violence
Women’s & Girls Emergency Centre
Offers a range of crisis assistance services
The Deli Women & Children’s Centre
Trauma based counselling, casework and ongoing assistance to women
COUNSELLING, THERAPY AND PSYCHOLOGY
Aboriginal Medical Service
Counselling and medical care for Aboriginal and Torres Strait Islander people
WellBe Counselling and Psychology
Bulk-billed psychology and counselling services
Uplift Psychological Services
Bulk-billed psychological services
Newtown Neighbourhood Centre
Free counselling service for the Inner West
Sydney Women’s Counselling Centre
Free counselling for disadvantaged women
Leichhardt Women’s Community Health Centre
Low-cost medical, allied and complementary healthcare and education
Mandala Counselling
Long-term counselling for people unable to manage private practice fees
Anglicare Counselling
Counselling for adults, couples, families, children
CatholicCare Counselling
Counselling for adults, couples, families, children
Jewish Care
Counselling, advocacy, referrals and case management
CULTURAL RESOURCES
National Indigenous Postvention Service (NIPS)
Support and assistance for Aboriginal and Torres Strait Islander people affected by suicide and trauma
Learn More or call 1800 805 801
Aboriginal Medical Service Redfern
Psychological services provided if referred by a GP
Learn More or call (02) 9319 5823
Sydney Multicultural Community Services
Social support groups and settlement and transition programs for migrants and others
FOOD BANKS
The Staples Bag
Provides easy access to low cost and high quality nutritious food staples
Foodbank
Food relief organisation
Addi Road Food Pantry
Low-cost groceries. Free vouchers are available for those who cannot pay
Ashfield Blessing Box & Op Shop
Contact Nerida Chedra 0488 990 326 or email neriched@gmail.com
HOUSING SERVICES
Anglicare
Provides a range of social and affordable housing options for households on very low, low and moderate incomes
Women’s and Girls’ Emergency Centre
Short and medium term accommodation for women and girls
Salvation Army
Housing for individuals and families who are homeless or at risk of homelessness
Tierney House
12 bed residential unit that provides short-term transitional accommodation to people experiencing or at risk of homelessness that need health support
Ask a Counsellor: Our Video Series
Reports
Rough Patch Transparency Report 2020-2021
Registered charities and non-profit organisations require an annual report and financial statement to demonstrate transparency to their funding bodies, boards, stakeholders, staff and service users. As a social enterprise, Rough Patch is not legally required to generate an annual report, but we have chosen to demonstrate transparency to our counsellors, volunteers, staff and the community by releasing this report. We hope this fosters trust in the Rough Patch brand and demonstrates our commitment to operating to the highest ethical standards.
